{"id":5747,"date":"2020-11-19T20:58:00","date_gmt":"2020-11-19T20:58:00","guid":{"rendered":""},"modified":"2026-06-29T00:17:49","modified_gmt":"2026-06-29T00:17:49","slug":"viva-aerobus-elimina-permanentemente","status":"publish","type":"post","link":"https:\/\/entrepalabrasmxdigital.com\/?p=5747","title":{"rendered":"Viva Aerobus elimina permanentemente cargos por cambios"},"content":{"rendered":"<ul style=\"text-align: left;\" wfd-id=\"50\">\n<li style=\"text-align: justify;\" wfd-id=\"52\"><b><i><span style=\"font-family: arial;\">Los pasajeros podr\u00e1n hacer cambios de ruta, fecha u horario sin cargos extras, pagando s\u00f3lo la diferencia tarifaria, en caso de existir<\/span><\/i><\/b><\/li>\n<li style=\"text-align: justify;\" wfd-id=\"51\"><b><i><span style=\"font-family: arial;\">Esta decisi\u00f3n se suma al renovado compromiso de Viva con brindar mayor flexibilidad en sus vuelos, materializado tambi\u00e9n en la creaci\u00f3n de TU Aliado y el seguro Reembolso Total<\/span><\/i><\/b><\/li>\n<\/ul>\n<p><span style=\"font-family: arial;\"><\/p>\n<div style=\"text-align: justify;\" wfd-id=\"49\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"48\"><\/div>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><a href=\"https:\/\/blogger.googleusercontent.com\/img\/b\/R29vZ2xl\/AVvXsEhaJzd8vn5YcfgIf2TOI9mVUmfHyndqezNljdzDTUef4mrP-faqiD5uTumPx1ycBdHNk_MfnGk1Ww0WNxwaIieXnkvS8BTHiOUsDHmP-fLv-b-70RWxabH7Hs5DqBrcj0kHhzZnCejLKqI\/s275\/images+%25283%2529.jpeg\" imageanchor=\"1\" style=\"margin-left: 1em; margin-right: 1em;\"><img fetchpriority=\"high\" decoding=\"async\" border=\"0\" data-original-height=\"183\" data-original-width=\"275\" height=\"265\" src=\"https:\/\/entrepalabrasmxdigital.com\/wp-content\/uploads\/2020\/11\/images-3.jpeg\" class=\"wp-image-5748\" width=\"398\" \/><\/a><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"47\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"46\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"46\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"46\">Viva Aerobus, la aerol\u00ednea de ultra bajo costo de M\u00e9xico, elimina de manera permanente los cargos por cambios en los vuelos con efecto inmediato. Ahora, resultado de un renovado compromiso con la flexibilidad y servicio al cliente, los pasajeros que requieran realizar un cambio de fecha, horario o ruta en vuelos nacionales o internacionales podr\u00e1n realizarlo sin cargos extras, pagando \u00fanicamente la diferencia tarifaria, en caso de existir.<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"45\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"44\">\u201cEsta decisi\u00f3n es fruto de una escucha activa y constante a nuestros pasajeros y sus necesidades, con quien mantenemos el compromiso de apoyarles en su econom\u00eda; despu\u00e9s de todo, nuestra fundaci\u00f3n hace ya 14 a\u00f1os se sustent\u00f3 en la vocaci\u00f3n de poner al alcance de todos la posibilidad de volar. Es tiempo de adaptarse a la nueva realidad y abordar la flexibilidad que ofrecemos a nuestros clientes con mayor determinaci\u00f3n\u201d, mencion\u00f3 Juan Carlos Zuazua, Director General de Viva Aerobus.<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"43\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"42\">Esta nueva pol\u00edtica de flexibilidad aplica para los combos Viva Light, Viva B\u00e1sico y Viva Smart y los cambios en destino, fecha u hora podr\u00e1n realizarse hasta 4 horas antes del vuelo y podr\u00e1n solicitarse llamando al Call Center (LADA sin costo) 0181 82 150 150, en las Viva Tiendas o en el sitio web de la aerol\u00ednea.&nbsp;<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"41\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"40\">Esta nueva pol\u00edtica de flexibilidad de Viva Aerobus, se suma a la serie de iniciativas que la aerol\u00ednea ha establecido en el transcurso del a\u00f1o con el objetivo de brindar mayor tranquilidad, confianza y posibilidades para acceder al transporte a\u00e9reo, cuidando de la econom\u00eda de sus pasajeros, considerando, sobre todo, el desafiante contexto actual.<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"39\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"38\">En este sentido, Viva recuerda la creaci\u00f3n de \u2018TU Aliado\u2019 y \u2018Reembolso Total\u2019. TU Aliado es la nueva alternativa de pago que permite reservar el vuelo y pagar despu\u00e9s hasta el 60% del costo del viaje, difiriendo el pago de la Tarifa de Uso Aeroportuario (TUA) tras haber adquirido el boleto de avi\u00f3n y previo a la salida del vuelo.<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"37\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"36\">Por su parte, Reembolso Total es un seguro de vuelo disponible a un precio muy accesible que protege a sus pasajeros en caso de que tengan que cancelar su vuelo ante eventualidades tales como enfermedades (incluido COVID-19), cambios laborales, accidentes, prohibiciones gubernamentales de viaje, robo, clima adverso, entre otras; y garantiza la devoluci\u00f3n en efectivo del 100% del gasto realizado en la adquisici\u00f3n del boleto.<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"35\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"34\">Finalmente, en cuanto al bienestar de pasajeros y colaboradores, Viva Aerobus implement\u00f3 el programa Viva Contigo, que garantiza las \u00f3ptimas condiciones de higiene y medidas de prevenci\u00f3n de acuerdo con las recomendaciones emitidas por las autoridades nacionales e internacionales competentes. Como resultado, la aerol\u00ednea estableci\u00f3 procesos de desinfecci\u00f3n y limpieza adicionales, protocolos para resguardar una distancia segura, uso de cubrebocas para el personal y pasajeros, entre muchas otras acciones<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"33\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"32\">\u201cQueremos que nuestros pasajeros reserven y vuelen con Viva Aerobus con toda tranquilidad, con la certeza que cuentan con flexibilidad y confiabilidad ante posibles cambios en sus planes de viaje\u201d, a\u00f1adi\u00f3 Juan Carlos Zuazua.<\/div>\n<div style=\"text-align: justify;\" wfd-id=\"31\"><\/div>\n<div style=\"text-align: justify;\" wfd-id=\"30\">Todas las medidas sanitarias establecidas por la aerol\u00ednea pueden consultarse en <a href=\"https:\/\/www.vivaaerobus.com\/mx\/info\/medidas-covid-19\">https:\/\/www.vivaaerobus.com\/mx\/info\/medidas-covid-19<\/a>. Los pasajeros pueden adquirir sus boletos en el sitio oficial de la aerol\u00ednea Viva: https: \/\/<a href=\"http:\/\/www.vivaaerobus.com\/mx\">www.vivaaerobus.com\/mx<\/a>, en las VivaTiendas, en la Viva App o llamando al Call Center (LADA sin costo) 0181 82 150 150.<\/div>\n<p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Los pasajeros podr\u00e1n hacer cambios de ruta, fecha u horario sin cargos extras, pagando s\u00f3lo la diferencia tarifaria, en caso de existir Esta decisi\u00f3n se suma al renovado compromiso de Viva con brindar mayor flexibilidad en sus vuelos, materializado tambi\u00e9n en la creaci\u00f3n de TU Aliado y el seguro Reembolso Total Viva Aerobus, la aerol\u00ednea [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5748,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5747","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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